FAQ

Last Updated: May 12, 2026

Find quick answers to the most common questions about shopping at CircuiTox. If you don't find what you're looking for, feel free to reach out to our support team.

1. Ordering & Payments

What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, Meta Pay, and Shop Pay.
Is it safe to shop on your website? Yes. Our store is powered by Shopify and uses 128-bit SSL encryption technology to ensure your personal and payment details are kept 100% secure.
Can I change or cancel my order? We process orders quickly at our Texas facility. If you need to change or cancel, please email us at Contact@CircuiTox.shop within 1 hour of placing your order. Once an item has entered the fulfillment process, it cannot be canceled.

2. Shipping & Delivery

Where do you ship from? All orders are fulfilled and shipped from our primary location: 1902 Parker Rd, Wylie, Texas 75098, United States.
How much does shipping cost?
- Domestic (USA): Economy shipping is Free for orders $50.00 and up. For smaller orders, rates start at $4.90.
- International: We ship to over 185 countries. Rates are calculated at checkout based on your location and weight.
How long will it take to get my order?
- USA Economy: 5-8 business days.
- USA Standard: 3-4 business days.
- International: Typically 3-5 business days via Express carriers like DHL or FedEx.

3. Returns & Refunds

What is your return policy? We offer a 30-day return window. Items must be in their original condition, unworn/unused, and in the original packaging.
Are returns free? Yes! We provide free return shipping labels for our customers. There are no restocking fees.
How long does it take to get a refund? Once we receive and inspect your return, we will process your refund within 10 business days. It may take additional time for your bank to post the credit to your account.

4. Products

Are your electronics covered by a warranty? We stand by our products. While specific warranties vary by manufacturer, we offer a quality guarantee and will replace any item that arrives defective or damaged.
Do you offer wholesale? Yes! For bulk orders or retail partnerships, please visit our Wholesale Inquiries page or email us directly.